Customer Service

Many times customers decide to leave a website if they face challenges in trying to purchase, but with live chat or active customer service in place, they can easily make contact to resolve their queries. A personalized message mentioning your customer’s name, on the other hand, makes customers feel acknowledged and develop customer trust and loyalty. This proactive approach to interacting with potential customers allows you to capture sales at the exact moment when shoppers typically abandon a purchase.

Whether you’re launching a new e-commerce website, expanding into new markets, or expecting an increase in sales. OmniQore’s skilled customer service team can help you make a great first impression. The days of limiting customers are gone, and if you want to deliver top-notch customer service, you can’t rely only on one channel. Our multichannel strategy blends different promotional and distribution channels, positioning you to reach, connect, and build rapport with your customers. Customer service plays an active role in the entire customer journey, from your social media channels to your website to your email newsletters, which opens many gates for engaging with customers and collecting feedback.

Here’s what you get from Omniqore’s Customer Service:
  • Provide Multilingual 24×7 customer support to keep customers engaged
  • Personalized customer support via phone, email, social media or live webchat
  • Quick Customer Response Time provides order details, shipping status, etc.
  • Increase in conversion rate and sales, up-selling or cross-selling of products

Omniqore can help you build great relationships with your customers by improving all aspects of the customer experience. Our dedicated team of customer service offers support in various languages to your diverse customer base with a 24-hour live answering service that gives your customers the chance to communicate with a real person whenever they want to know more about your business and product details.

Services-Zendesk

Zendesk

Services-Bitrix24

Bitrix24

Services-hubspot

HubSpot

salesforce

Salesforce

Services-Intercom

Intercom

Services-zoho

Zoho

Related Case Studies

Lorem ipsum dolor sit amet consectetur, adipisicing elit. Molestias, debitis velit dicta quos nobis blanditiis incidunt fuga aspernatur assumenda necessitatibus sunt earum repudiandae alias at soluta facilis perferendis magnam cumque!

Pivoi
Pivoi

Pivoi

Being a registered brand in the United States, Pivoi continues to focus on researching, designing and developing authentic and reliable devices, accessories and...

View Project
ezCBDwholesale
ezCBDwholesale

ezCBDwholesale

ezCBDwholesale is bringing premium-quality CBD products from reliable brands and manufacturers to retailers and small businesses. In 2019, ezCBDwholesale also decided to reinvent...

View Project
Gelato Gourmet
Gelato Gourmet

Gelato Gourmet

The Gelato Gourmet idea was born after Haydee Gomez, a young entrepreneur, started working for a famous gelato store in Toronto, Canada. The...

View Project

Want to know how OmniQore can help your business?

Talk to us about your business and get a no-obligation consultation on Digital marketing, website development, manufacturing, and e-commerce management.